Thank you for considering Mappd Systems Pvt Ltd ("Mappd," "we," "us," or "our") for your IT solutions and services. To ensure clarity and transparency regarding your purchases and potential refunds, we've outlined our policies below:

1. Purchases:
   

1.1Product and Service Selection: Before making a purchase, it's essential to review the details of the product or service you're interested in. If you have any questions or need clarification, our sales support team is here to assist you. We want to ensure you select the right solution to meet your needs.

1.2Payment: Our payment process is designed to be secure and straightforward. You'll be asked to provide necessary billing details to complete your transaction. By finalizing your purchase, you agree to pay the specified amount for the selected product or service.

1.3Confirmation: Once your purchase is successfully completed, you'll receive a confirmation email or notification containing detailed information about your order, including any invoices or receipts. This confirmation serves as proof of your transaction.

2. Refunds:

2.1Refund Eligibility:
We aim for your complete satisfaction with our offerings. If you find yourself dissatisfied with your purchase, you may be eligible for a refund under the following conditions:

• Refund requests must be submitted within 3 days of the purchase date.
• The product or service must not have been fully utilized or consumed.
• Refunds may be subject to processing fees or other applicable charges, as outlined at the time of

purchase. • Certain products or services may be ineligible for refunds due to their nature or licensing

restrictions. Any exceptions will be clearly communicated during the purchase process.

2.2Refund Process:
To initiate a refund request, please reach out to our sales support team or account manager with your order details and the reason for your request. We'll promptly review your request and notify you of the outcome.

If your refund is approved, we'll initiate the refund using the original method of payment. Please note that the timeframe for the refunded amount to reflect in your account may vary depending on your payment provider's policies.

3. Contact Us:
   

Should you have any questions, concerns, or require assistance regarding our Purchase and Refund Policy, please don't hesitate to contact us. Our dedicated support team is here to provide assistance and ensure your experience with Mappd Systems Pvt Ltd is a positive one.

Contact Information: 011-42486959

Thank you for considering Mappd Systems Pvt Ltd for your IT solutions and service’s needs. We appreciate the opportunity to serve you and are committed to your satisfaction.